5 Things Your Rate Says About You Even Before You Speak
Before a prospect reads a testimonial, watches a video, or gets on a call, they see a number. That number is doing work — communicating something specific about the practitioner, the work, and the kind of client the work is designed for. Most practitioners think of their rate as the outcome of a decision. It is also the beginning of a communication.
What nobody explains about what rates communicate is that a rate sends signals regardless of the practitioner’s intention. The question is not whether the rate is communicating — it always is — but whether what it is communicating matches what the practitioner intends.
Here are five specific things a rate communicates.
1. The level at which you expect to work.
A rate positions a practitioner in the market without explanation. A rate of $150 per session and a rate of $500 per session both communicate something to the prospect before the first word is exchanged — about the expected depth of engagement, the sophistication of the problems the practitioner works with, and the profile of the client they typically serve. How the rate’s communication changes client type: prospects use rate as a filtering device. They are implicitly asking: “Is this the level at which I want to engage?”
2. How much you believe in the value of what you do.
A practitioner who charges significantly less than the outcomes they produce suggests — to the market if not to themselves — that they are uncertain about whether the work is worth more. Rate and self-assessed value are often correlated in the prospect’s perception, even when the practitioner has not made that connection consciously. The client-level effects of what the rate communicates: a higher rate communicates a practitioner who has made peace with the value of their work — or at least has committed to acting as if they have.
3. Who your ideal client is.
Value and communication as distinct from rate: the rate, in combination with the positioning language and the context, communicates a profile of the client this practitioner works with best. A rate that is too low for the work being described creates a cognitive dissonance — the prospect may wonder whether the practitioner is misrepresenting the work, or whether something is wrong that they cannot see. A rate that matches the described work and outcome produces coherence.
4. How much you expect the client to be invested.
Investment and commitment tend to correlate in the client’s experience. A rate that requires genuine financial decision-making from the client produces a different quality of commitment than one that is easily dismissed as trivial. The rate, in this sense, is communicating something about what kind of client engagement the practitioner is expecting — and self-selecting for it before any conversation.
5. Whether you see yourself as part of a commodity market or a specialist market.
The identity the rate is communicating on your behalf: a practitioner who charges near the market average for similar services is communicating that they consider themselves roughly equivalent to peers charging similarly. A practitioner who charges significantly above average is communicating something different — a positioning claim that their work, outcomes, or approach is distinct enough to warrant a different rate. This communication can be intentional or inadvertent, but it is always happening.
The rate is never just a number. It is a positioning statement made in a single data point. How the rate’s communication changes client type: a practitioner who wants to change who they attract often needs to change what their rate is saying first.
The Abundance GPS Skool community helps practitioners understand and align their rate with the communication they intend. Join us here.
Leave a Reply